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Cancellation Policy

The right of cancellation does not apply to distance contracts for the delivery of goods manufactured to customer specifications or goods that are clearly tailored to personal requirements or which are not suitable for a return due to their condition or of which the expiry date has already been exceeded, for the delivery of audio or video recordings or software, in cases where the delivered data carriers have been unsealed by the user.  

Right of Withdrawal 

You have the right to withdraw from the contract within a period of 14 days, without giving a reason, either by giving written notice (e.g. letter, fax, email) or – if the item is provided to you before the period expires – by returning the goods. The withdrawal period starts when this information is received in writing, however not before the goods have been received by the consignee (in case of repeat orders of similar goods not before receiving the first part delivery) and not before we have fulfilled our obligation to instruct pursuant to article 246 § 2 in connection with § 1 (1) and (2) EGBGB as well as our obligations pursuant to §312e (1) (1) BGB in connection with article 246 § 3 EGBGB. The withdrawal is to be addressed to: Emmi Ultrasonic GmbH, Gerauer Straße 34, 64546 Mörfelden-Walldorf or to: info@emmi-ultrasonic.de or Fax +49 (0)6105/406781.

Consequences of Revocation

If you revoke this agreement, we will return all payments we have received from you, including all shipping costs (with the exception of any additional costs which arise from you having specified another method of shipping than the low-cost, standard delivery offered by us), immediately, at the latest within fourteen days of our receipt of your notification of revocation of this Agreement. For the purpose of this repayment, we will use the same method of payment that you used for the original transaction, unless otherwise expressly agreed with you; under no circumstances will you be charged any fees in connection with this repayment. We can refuse to make the repayment until such time as we receive the goods returned from you or until you have provided evidence that you have sent the goods back to us, whichever is the earlier. You shall send the goods back to us or hand them over immediately and in any case no later than fourteen days from the date you notify us of the revocation of this Agreement. The compliance with the time limit shall be deemed to have been observed, if you post the goods prior to expiry of the fourteen-day limit. 

You will bear the direct costs of returning the goods. You will only have to pay compensation for any loss of value of the goods if this loss of value is resulting from the handling other than what is necessary to ascertain the nature, characteristics and functioning of the goods.

End of  the cancellation policy